Using Ford Protect at a Ford Dealerships
Taking your vehicle to authorized Ford dealerships will give you repairs from factory-trained technicians who use genuine Ford parts. Your service begins with a quick check of your coverage through your vehicle's identification number in the Ford OASIS database at the time your vehicle needs attention.
The claim process at Ford dealerships is straightforward and organized. A service advisor records your specific concerns. Certified technicians then diagnose the issue and figure out the work to be done. You'll only need to pay the deductible for repairs under warranty.
Ford’s repair network covers the United States, Canada, and Mexico. If your vehicle needs overnight service for a covered repair, your plan automatically includes rental car benefits. Additionally, if you selected the enhanced coverage when purchasing your plan, you can receive up to $60 per day for up to 10 days while your vehicle is being repaired.
Ford-certified technicians do all repairs with factory-authorized parts to keep your vehicle running at its best. Your specific plan level determines the coverage for parts and labor costs. The dealership keeps detailed records and might store replaced parts to verify warranty claims.
